E PARK – SYDNEY AIRPORT

1.1          These are the Terms upon which we accept internet E-PARK bookings on this website. 

In these Terms the following words or phrases have these meanings:

The words " we”,” us” or” our" means Sydney Airport Corporation Limited (ABN 62 082 578 809).

The words "you” or “your" means any person who makes an E-PARK booking or (where the context allows) uses a Car Park for the parking of a Vehicle.

"Car Park" means any car park controlled by us.

“Contract” means the contract formed between you and us from the time that you receive the E-PARK Receipt (which Contract includes our standard additional terms and conditions that are posted on any sign at the entrance to the Car Park).

"Parking Rates" means the rates and charges stated on any board or notice at a Car Park.

“Receipt” means the emailed confirmation from us that your E-PARK booking has been accepted.

" Valet Park" means a method of parking whereby you leave the keys to your Vehicle with us or with our appointed contractor so that we can park your Vehicle in a space that we select.

"Vehicle" means any vehicle which you may park in a Car Park and includes any mechanical device on wheels or tracks, its equipment and accessories.

3.    INTERPRETATION

3.1        Acceptance of these Terms - If you make an E-PARK booking on this site then you accept these Terms without qualification.

3.3        Sign posted conditions of parking - Additional conditions for parking in the Car Park are displayed at the entry to each Car Park.  Those sign posted conditions are in addition to and form part of these Terms.  If there is any inconsistency between these Terms and those sign posted at the entrance to the Car Park, then these Terms will take precedence.

3.4        Amendment to these Terms – These Terms may be changed by us at any time and such changes will apply to all E-PARK bookings made after such amendments have been posted on this website.

3.5        Statutory Rights - Nothing in these Terms affects your statutory rights

3.6        Headings - Headings are for information only and do not affect the interpretation of these Terms.

3.7        Copyright - All copyright in these Terms and any material contained on the E-PARK website is the property of Sydney Airport Corporation Limited (ABN 62 082 578 809).

3.8        Apply NSW law - These Terms and any Contract is governed by and will be construed in accordance with the laws in force in New South Wales and the parties submit to the jurisdiction of its courts.

4.    REQUIREMENTS

4.1        Please read these Terms carefully - You will need to read and confirm that you have read these Terms before booking your E-PARK space on this site.  You will be bound by them once your E-PARK booking is confirmed.

4.2        E-PARK Booking Receipt - An E-PARK booking is confirmed when we email you your Receipt to the email address you gave us on the website booking form.  When you receive your Receipt you should check that the information on the Receipt is correct and let us know by email at park@syd.com.au if it is not.  You must quote the booking reference number on the Receipt if you wish to contact us about your E-PARK booking.

4.3        Use and transfer of E-PARK spaces - The E-PARK booking and the resultant Contract is personal to you, and can only be used by you or someone authorised by you.

4.4        Size and height restrictions - We only accept E-PARK bookings for cars, light utes and light vans.  Size and height restrictions apply at some of our Car Parks.  You should ensure that the Car Park you have chosen is suitable for your Vehicle’s size and height.  Please contact us park@syd.com.au if you wish to check whether your Vehicle is acceptable.  Please note that you are not entitled to a refund if your Vehicle exceeds our size or height limits.

4.5        Change of Vehicle specifications - When you book your E-PARK space, you must specify the registration number of the Vehicle.  Your E-PARK booking will only be valid for the Vehicle that has the specified registration number that you have booked for.  You must change these details if you wish to use the E-PARK for another vehicle. There is no additional fee if you change these details before your booked arrival time.  These details can be changed by emailing us at park@syd.com.au .

5.    PAYMENT

5.1        Payment by Credit Card - You must pay for your E-PARK space by using any acceptable credit card set out on the website booking form.  We may charge an additional fee for such payment by credit card, which may vary depending on which card you use.  We do not accept payment by cash or cheque.

5.2        Booking fee – Your E-PARK booking will incur a $2 non refundable booking fee when the E-PARK booking is made.

5.3        Failure of payment - Your E-PARK booking may be cancelled by us if your credit card payment fails.  If we cancel your booking for this reason, then we will still charge you a $5 administration fee and the $2 booking fee.

5.4        Payment policy - By booking on our website you agree that:

a.          The E-PARK space will be charged to you for each calendar day (or part thereof) of  the Booking Period;

b.          No refund will be made if your stay is shorter than the time specified in the Booking              Period;

c.          If you arrive early or leave late (so that your Vehicle is parked in the Car Park for any period of time outside your Booking Period), then you will be charged for the additional period you are in the Car Park at the sign posted Parking Rates specified at the entrance to that Car Park. Any such additional charge will be payable, even if your total stay is no longer than the Booking Period; and

d.         The parking rate that you will be charged for any extra stay will be the rate that would have been charged for that extra time had you not booked your E-PARK space.

5.5        Price includes GST - The price that you have been quoted for the E-PARK space includes GST and is fixed when you make your E-PARK booking.  No further discounts apply.

6.    CANCELLING YOUR E-PARK BOOKING

6.1        24 hour notice of cancellation to receive a refund - You may cancel your E-PARK booking, for any reason, at any time up to 24 hours prior to the start of the Booking Period.  If you cancel with at least 24 hour notice, then you will receive a refund, less a $5 administration fee and the $2 booking fee. 

6.2        Cancellation must be by email - To cancel your E-PARK booking, you must contact us by email at park@syd.com.au quoting your name, address, vehicle registration, booking Receipt number and Booking Period.  Cancellations will only be accepted by email.

6.3        Refunds policy – There will be no refund for your E-PARK booking if you:

a.          Do not cancel your E-PARK booking 24 hours before the start of the Booking Period;              or

b.          Do not use the E-PARK booking.

7.    STEPS TO FOLLOW 

7.1        Print out your Receipt and bring it with you to the airport.

7.2        Take a Car Park entry ticket on entering Car Park – On entering the Car Park, press the button on the ticket machine and take the usual Car Park entry ticket.

7.3        “Reserved Pre-booked Customers Only” Car Park spaces – You may park your Vehicle in the parking spaces marked “Reserved Pre-Booked Customers Only”.